Funktionsbeschreibung Taking part into the customer service department you will report directly to the Account Management team and join a dynamic team by ensuring the following activities :

• Fulfill database;
• Manage customer requests on a daily basis and followup queries;
• Deal with accesses and authorizations to the trading website;
• Escalate issues;
• Ensure the daily followup of fund and rejected orders;
• Control Revenue Statements with Finance Department;
• Reporting.

Profil

• You hold a diploma in Finance;
• You have at least 1 year experience in a similar position;
• You speak English fluently French would be a plus;
• You master Microsoft Office;
• You are motivated; flexible and versatile;
• You are a teamplayer and well-organized.

Organisations- und Abteilungsbeschreibung Our client is a Financial Service Provider established for more than 20 years. Active worldwide, it is through more than a thousand employees that our client manages more than 300 billion euro assets.

To strengthen its team based in Luxembourg City, Select has been mandated to recruit a Client Services Officer for a fixed term contract.
Angebot Located in the city, near the train station, you will take place in new premises where all the necessary equipment will be made available to you. By joining a friendly team, you will find great satisfaction in the accomplishment of your tasks.

If you think that your profile could match with this description, don’t hesitate to apply!