Funktionsbeschreibung
Taking part into the customer service department you will report directly to the Account Management team and join a dynamic team by ensuring the following activities :
- Fulfill database;
- Manage customer requests on a daily basis and followup queries;
- Deal with accesses and authorizations to the trading website;
- Escalate issues;
- Ensure the daily followup of fund and rejected orders;
- Control Revenue Statements with Finance Department;
- Reporting.
Profil- You hold a diploma in Finance;
- You have at least 1 year experience in a similar position;
- You speak English fluently French would be a plus;
- You master Microsoft Office;
- You have strong interpersonal skills;
- You are motivated; flexible and versatile;
- You are a teamplayer and well-organized.
Organisations- und Abteilungsbeschreibung
Our client is a Financial Service Provider established for more than 20 years. Active worldwide, it is through more than a thousand employees that our client manages more than 300 billion euro assets.
To strengthen its team based in Luxembourg City, Select has been mandated to recruit a Client Services Officer for a fixed term contract.
Angebot
To strengthen its team based in Luxembourg City, Select has been mandated to recruit a Client Services Officer for a fixed term contract.