Funktionsbeschreibung Taking part into the customer service department you will report directly to the Account Management team and join a dynamic team by ensuring the following activities :

• Fulfill database;
• Manage customer requests on a daily basis and followup queries;
• Deal with accesses and authorizations to the trading website;
• Escalate issues;
• Ensure the daily followup of fund and rejected orders;
• Control Revenue Statements with Finance Department;
• Reporting.

Profil

• You hold a diploma in Finance;
• You have at least 1 year experience in a similar position;
• You speak English fluently French would be a plus;
• You master Microsoft Office;
• You have strong interpersonal skills;
• You are motivated; flexible and versatile;
• You are a teamplayer and well-organized.

Organisations- und Abteilungsbeschreibung Our client is a Financial Service Provider established for more than 20 years. Active worldwide, it is through more than a thousand employees that our client manages more than 300 billion euro assets.

To strengthen its team based in Luxembourg City, Select has been mandated to recruit a Client Services Officer for a fixed term contract.
Angebot To strengthen its team based in Luxembourg City, Select has been mandated to recruit a Client Services Officer for a fixed term contract.